General Conditions

Our General Terms and Conditions apply to all deliveries and services. An order becomes binding as soon as you send it to us. All prices are in Euro and are subject to VAT @ 23 %, not included in the price, for deliveries within the EU and postal charges at the standard rate.

Deliveries
The goods are delivered against payment by credit card (Master Card, Visa, Laser, Cirrus and Maestro or Paypal).
Delivery area and period
Deliveries are made worldwide. Delivery charges are not included in the price.
Delivery dates are outlined below. Should an article be currently out of stock, we will let you know as soon as possible when delivery can be expected. Delivery is at the risk of the consignee.
Republic Of Ireland : usually within 4 business days
United Kingdom: Usually within 7 business days
EU: Usually within 14 business days
Rest of the World : Usually within 21 business days

Complaints
Complaints about defects or about incomplete or incorrect deliveries must be notified in writing, within two days after the advertised delivery period.10 days from date of invoice.

Right to Return Goods:
We want our customers to be satisfied with Lisbeth Mulcahy purchases. As such, and in accordance with the The European Directive on Distance Selling (Directive 97/7/EC), we offer customers a full and undisputed refund on any goods which are returned within 7 days of delivery, provided such goods conform to the following conditions:
Items must be returned in the same condition as received, this means
• Item unworn and unwashed
• Item is undamaged.
If an item is returned and smells of smoke, body odour, perfume / aftershave, cooking / food or is stained with makeup we cannot issue a refund / exchange. Likewise if any item has been washed in any way or damaged, we will not process a refund / exchange
If an item is not returned within 7 days of receipt of delivery, we cannot process a refund. In this case, we may however offer you the option of a credit note to be used online.

Postage costs will not be refunded. It is the customer's responsibility to return the item to us using a registered delivery or courier service. We will not accept any responsibility for items which are lost in the post.

To return an item, please send it by registered delivery/courier service to

Siopa na bhFiodoiri,
Sraid an Doirin,
Dingle,
Co. Kerry,
Ireland

Compensation
Claims for compensation due to inaccurate illustrations, or texts, or due to late delivery or failure to deliver, are strictly excluded

Colour of Products
The colour of the products displayed in the online shop may deviate from the actual product colour due to the nature of photographic reproduction